Trust

Narrative excerpt from patient/community member

Patients/community members discuss treatment costs. (2023) We went to Dr. [xxx] and he’s a ripoff dentist. Let’s put it like that. He’ll put fillings in your mouth and then within a month’s time the filling done came out of your mouth. Then he wants you to come back in to refill and charge you for […]

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Narrative excerpt from patient/community member

Patients/community members discuss access to care. (2023) But I mean education is the key at times. If we don’t know then share things that we will be able to understand to the point that when we do show up we’re treated with common courtesy and treat it as equal either if we have insurance or

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Narrative excerpt from dental/dental hygiene trainee

Dental/dental hygiene trainees discuss patient fears and trust. (2023) I had a patient that I started working with about a year and a half ago, and he was also a Caucasian male. But he had some clear substance abuse issues and everything. And so, he would come in and obviously have had used right before

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Narrative excerpt from patient/community member

Patients/community members discuss trust and standards of care. (2023) They was like when you go in there they would explain to you everything they was going to do to you after they needed the examination or the x-rays, and they would tell you what all they was going to do. Then they have you either

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Narrative excerpt from patient/community member

Patients/community members discuss dental training/education and patient-provider interactions. (2023) I think it would be better if there are any programs at the schools, like the dental school, can inform students that there is better affordable dental care. . .You have to when you start talking about affordability, your insurance or what you have to go

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Narrative excerpt from dental/dental hygiene trainee

Dental/dental hygiene trainees discuss biases and patient trust. (2023) Teaching us not necessarily how to interact, but just to exclude, try your best to exclude biases, any prejudices you might have. Just treat everybody as a blank slate and do not make assumptions about what anybody can or can’t do or what they want or

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