Patients/community members discuss trust and standards of care. (2023)
They was like when you go in there they would explain to you everything they was going to do to you after they needed the examination or the x-rays, and they would tell you what all they was going to do. Then they have you either come back and do the procedures that they said they was going to do because at that time I think I had to get all four of my wisdom teeth pulled. I was 16, and I remember Dr. [xxx], he’s the pastor now. He used to set up and sing. He used to sing as a dentist. And he would sing. Yeah, he would be singing to you while he was setting up doing his procedure on you. Yeah, to have you calm down. I was 16. Yeah.