Quality of patient care

Narrative excerpt from dental/dental hygiene trainee

Dental/dental hygiene trainees discuss quality of care and time. (2023) But they are people like him underserved. They usually appreciate when they know that people are willing to help because what happened that day is he came early that he have to have somebody, I think it’s from social worker or something, help him to […]

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Narrative excerpt from patient/community member

Patients/community members discuss access to care. (2023) But I mean education is the key at times. If we don’t know then share things that we will be able to understand to the point that when we do show up we’re treated with common courtesy and treat it as equal either if we have insurance or

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Narrative excerpt from dental/dental hygiene trainee

Dental/dental hygiene trainees discuss language barriers, patient education, and quality of patient care. (2023) And I think language too, especially with using a language line or some sort of translation, I feel like, I don’t know, people tend to cut corners almost. Especially with preventative, they might skip out on a few things with oral

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Narrative excerpt from dental/dental hygiene trainee

Dental/dental hygiene trainees discuss patient education. (2023) That’s something that I commonly discuss with patients, and just trying to get them to understand things at their level. So I use a lot of diagrams of explaining disease processes, or how to correctly brush your teeth, floss your teeth, and everything. And I always check in

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Narrative excerpt from patient/community member

Patients/community members discuss trust and standards of care. (2023) They was like when you go in there they would explain to you everything they was going to do to you after they needed the examination or the x-rays, and they would tell you what all they was going to do. Then they have you either

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Narrative excerpt from patient/community member

Patients/community members discuss dental training/education and patient-provider interactions. (2023) I think it would be better if there are any programs at the schools, like the dental school, can inform students that there is better affordable dental care. . .You have to when you start talking about affordability, your insurance or what you have to go

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Narrative excerpt from dental/dental hygiene trainee

Dental/dental hygiene trainees discuss dental training/education. (2023) So my first semester in clinic, I had a patient come in pain and he spoke a language that… We have the LanguageLine in clinic that if you don’t speak their same language you can use, and have a translator. And he spoke a very specific language, I

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Narrative excerpt from patient/community member

Patients/community members discuss standards of care and bias. (2023) But even what you’re saying with the dental, I’m just thinking with my mom. I remember going to an appointment with her probably about six months ago and you’re right. Just by looking at us and watching us come in … It seems like we were

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