Bias

Narrative excerpt from patient/community member

Patients/community members discuss treatment costs. (2023) Or could it be that doctors, dentists, they come and they work in a community or in a county where they don’t have knowledge of the people who are here. Could it be that doctors just come to these places without knowing that 90% of the people here can’t

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Narrative excerpt from patient/community member

Patients/community members discuss standards of care. (2023) Definitely, start with recognizing who’s coming in the door. Try not to judge based on how they’re looking. Like I said, with my mom, the dentist didn’t pay attention to the fact, first of all, that she’s a little older. She’s in severe pain. Of course, she got

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Narrative excerpt from patient/community member

Patients/community members discuss access to care and race and racism. (2023) Oh, that’s easy. They don’t want to do business in minority areas. That’s my honest opinion. Now, on top of all of that that I just said, now add in as a single male, it’s hard to even go places that you feel comfortable.

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Narrative excerpt from dental/dental hygiene trainee

Dental/dental hygiene trainees discuss biases and patient trust. (2023) Teaching us not necessarily how to interact, but just to exclude, try your best to exclude biases, any prejudices you might have. Just treat everybody as a blank slate and do not make assumptions about what anybody can or can’t do or what they want or

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Narrative excerpt from patient/community member

Patients/community members discuss race and racism. (2023) I definitely think it’s a possibility. I definitely feel there can be some maybe discriminatory appearances or even … It’s more an undertone kind of thing. Especially, as African-Americans, I think so. For sure. First of all, we were not really encouraged a lot like me, a lot

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