Dental/dental hygiene trainees discuss managing patient expectations. (2023)
One nice thing, I guess, is teeth are teeth and mouths are mouths. If you’re getting overloaded by how different they [the patients] are than you, you can bring it back to square one and be like, “I can isolate this.” And then you can build out from there. I think you can always bring it back to the baseline that you’re familiar with to start, and then build from there with their [the patients’] unique qualities.