Dental/dental hygiene trainees discuss race, patient education, and managing patient expectations. (2023)
But I had a patient, or a dad of a kid that I saw in PEDS, and we were asking why he didn’t want this for his daughter, or something, just a simple question so we could maybe educate him more or something. He just went off, and it was a whole two-hour-long conversation. He was yelling and upset, thinking that we were being racist. And he was saying that he took English 101 in college. I’m like, “That was not the point at all.” And I’ve had other patients where they take it the wrong way.