Narrative excerpt from patient/community member

Patients/community members discuss access to care. (2023)

But I mean education is the key at times. If we don’t know then share things that we will be able to understand to the point that when we do show up we’re treated with common courtesy and treat it as equal either if we have insurance or not. At some point we should be able to still be allowed services that you could kind of fluctuate, whatever you got to do to make sure that if we showed up we left with what they call a smile. Rather than a bad experience.